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How long does it typically take Amerihope Alliance Legal Services to return my phone calls?
Our policy is that each and every phone call is to returned within 24 hours.  If you do not receive a phone call responding to your inquiry within 24 hours, please contact our reception desk at (877) 882-5338.  The receptionist will escalate your matter to the appropriate supervisor.
Why am I sending documents to your firm that I've sent before?
Most lending institutions require certain documentation to remain up to date (e.g. bank statements, pay stubs). Our firm takes a proactive stance and provides updated documents (every 30 days) as required by the banks.
What should I do if I receive an offer in the mail from my bank?
If this occurs, please scan or fax the documents to your paralegal IMMEDIATELY, and the firm will contact you to discuss the offer with you. We will then be able to assist you with your decision as to how to further proceed.  Please be aware that these offers are time sensitive and require immediate attention.

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